too big to function
baffled was what i felt when i walked out of this pretty nice looking boutique in a mall in malaysia. managing the store are two bangladesh nationals. the whole time my friend and i were in the store, one of them said one thing – 50% discount.
as a woman who loves to shop – i have a problem with this arrangement. no matter how nice the clothes are, i just don’t foresee myself trying on the clothes in front of two hairy men.
has the drive to cut cost drive businesses to the brink of destroying the very thing they are trying to build? for me, if i were the business owner – i’d put the most money into training good people and the products.
since this particularly shop already has pretty decent stuff, quite a decent layout – why don’t they just go all the way?
having a bangladeshi worker there will not generate business, it only makes customers uncomfortable.
having a gay man on the other hand would be a better strategy. it is no secret that some of my best friends are gay and ever since i started shopping- i very much prefer to go with them. the reason – they tell me what looks good on me without any reservation. women are far more afraid to offend you.
i don’t understand a lot of businesses of today. it seems to me ceos and managing directors think – yes if only i sell one more category of products, i may sell more. i don’t understand why they sell fish burgers at kfc in malaysia. known for their chicken, i don’t think i will go, ” darling, i feel like a fish burger tonight, why don’t we go to kfc”.
is it time for us to just stop for one minute – look at some analytics, study what the customers are buying then streamline? because if i had to make 300 types of chocolates, i might as well focus on making 30 types of really good chocolates – that sell!
corporate finance, merger and acquisitions – the only people that really benefit are investment banks, auditors, lawyers and shareholders – often enough i think they create unions that are disjointed. companies that are too big is like a 300 pound person suffering from obesity – disabled.